Contact Flood Risk Checker
Flood Risk Checker can be contacted by email at editor@floodriskchecker.co.uk or through the form on this page, about the site, its data, a suspected error or a commercial enquiry. We aim to reply within three working days. This website is not an emergency service.
In a flood emergency, do not contact this website. If life is at risk, call 999. For flood warnings and advice, call Floodline on 0345 988 1188. To report flooding from a main river or the sea in England, call the Environment Agency on 0800 80 70 60. In Northern Ireland, call 0300 2000 100.
How Do You Contact Flood Risk Checker?
Flood Risk Checker is contacted by email at editor@floodriskchecker.co.uk or through the form below. Messages are read by the site's editor, and we aim to reply within three working days.
To help us answer quickly, include:
- The page address your message is about.
- The postcode, place or river involved, if any.
- What you expected to see and, for a data question, the official source you compared it with.
How Do You Report An Error In Our Flood Risk Data?
An error in a figure, a fact or an explanation is reported through the form above with the topic "data error", and it is handled under our corrections policy. That page explains what happens next, how quickly, and lists every correction we have made.
If the error is in the official data itself, for example a flood risk band you believe is wrong for your area, the publisher can change it and we cannot. The corrections policy explains who to contact in each nation.
What Can Flood Risk Checker Not Help With?
Flood Risk Checker cannot give personal advice, assess a specific property, arrange insurance or respond to a flood. For each of those, the right contact is listed below.
| You need | Contact |
|---|---|
| Help in an emergency | 999 |
| Flood warnings in England, Wales or Scotland | Floodline, 0345 988 1188 |
| To report flooding in Northern Ireland | Flooding Incident Line, 0300 2000 100 |
| Insurance advice | An insurer or an FCA-authorised broker; the BIBA and ABI Flood Insurance Directory is on 0370 950 1790 |
| A flood risk assessment for planning | A qualified flood risk consultant |
| Support after flooding | National Flood Forum helpline, 01299 403 055 |
floodriskchecker.co.uk is an independent website. It is not run by, or affiliated with, the Environment Agency, Defra, SEPA, Natural Resources Wales or any government body.